BigCommerce

BigCommerce

4.2out of 5

POWERING

95 thousand sites

STARTING FROM

$29.95

BigCommerce

BigCommerce Themes And Apps

The BigCommerce Theme Store lets you see what you could work with if you choose to use the platform. It’s a good store that gives you a selection of free and paid options. You’ll be able to find a stylish responsive theme that’s easy to work with. However, since most of the themes come from a single developer, there’s not much in terms of uniqueness from theme to theme. Expect to pay $150-$200 for a decent theme.

BigCommerce has no shortage of apps in their marketplace, and many of them are free. But, don’t let the “free” price tag fool you, as many integrations may be free to install, but require paid subscriptions to the services you’re using.

Take for instance, the addition of a loyalty program. It’s free to add the integration to your BigCommerce online website builder store, but it won’t work unless you’re paying the app’s monthly service fee. That will set you back anywhere from $59 to $599/month, for 2,000 to 25,000 members.

That doesn’t sound like a bad deal, really, but when you consider you’ll have other needs that require paid subscriptions, you could find yourself spending thousands more a month to build a store with features you need.

There are plenty of marketing apps to include to help you with everything from email marketing to conversion rate optimization and even creating your own affiliate program. If you plan on using dropshipping, you’ll have to use a third-party app for this. There are six to choose from, and they will cost you anywhere from $10 to $50 a month to use.

Ease Of Use

After pricing, the ease of use is the most important factor for many startups. BigCommerce comes with a website builder that allows you to build responsive designs with relative ease. There are tutorials to help you get through the process, as well.

BigCommerce now uses the Stencil framework, which is friendly for advanced developers – making it a good choice for companies that can afford to hire a developer. But, for the startup on a tight budget without a technical background, it can be hard to make small changes.

BigCommerce Support

When it comes to other platforms like Shopify and Volusion, BigCommerce definitely has them beat in terms of customer service. On the customer support page you’ll find tons of resources to help you – from online forums to a knowledge base. You’ll get videos and tutorials, too. When you need help, you can reach them by phone, live chat, email, and the forum. However, some readers have said the live chat and phone options aren’t as helpful as you might expect. Though the live chat team is available 24/7, they can get backed up, leading to long wait times.

If you’re totally new to selling products online, definitely take the time to check out BigCommerce University. There you’ll find a series of informative videos to help your site earn more money.

It’s easy for you to setup product options and rules. You can sell both physical and digital products. Manage and process your orders, and keep an eye on your entire inventory at a glance. Even those who don’t have a strong tech background can make BigCommerce work with little effort.

BigCommerce Alternatives

In terms of hosted solutions, the main competitor for BigCommerce is Shopify. It’s in a similar price range, and offers similar features. Here’s our Shopify review.

Other than Shopify, 3dcart offers much of what you’ll find with BigCommerce. You’ll get a similar pricing structure and features, without transaction fees, and a fast load time.

Final Thoughts On My BigCommerce Review

Overall, BigCommerce does a great job of addressing what people need in online store software. No company is perfect, so while there is definite room for improvement in some areas, BigCommerce sets the bar in many others.

It’s a good choice for people who want to start an ecommerce store, or who have a brick and mortar store and want to expand their operations to include online orders. The available tools make it possible for any niche or industry to be successful.

Since there’s a store builder and all the technical aspects of server management and security are handled for you, you can focus your time and effort on other areas of your business such as customer relationship management, marketing, and product development.

If you’re interested in seeing if it could work for your business, there is a 15-day free trial available for new accounts.

4.2out of 5

Top Choice
Ease Of Use
4/5
Design Flexibility
4/5
Sales Features
5/5
Website Features
5/5
Customer Score
4/5
Help and Support
4/5
Value For Money
4/5

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