The following is a list of some common questions about the Wedding Site Maker. If you can't find what you are looking for please email us at support@weddingsitemaker.com.

Questions About the Service

Questions About Security and Privacy

Troubleshooting

 


 

Questions About the Service

 

Why would we want our own wedding web site?

A personal wedding web site is a great way to share information about your wedding with friends and loved ones. Let them know who your fiancée is, where and when the wedding and reception is, how to get there, what they can do while in town for the ceremony, or where you are going on your honeymoon. Share photographs of the ceremony, invite them to sign a guest book, or tell them where you are registered. With our service it is easy to switch, add and remove pages. So, you can have one group of pages that deal with the time leading up to the wedding and change the pages after to include post wedding information.

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What are the page topics we can have on our site?

1. "We're Engaged!"
2. "How We Met"
3. "The Bride"
4. "The Groom"
5. "About Us"
6. "Bridal Shower"
7. "The Bachelor Party"
8. "The Bachelorette Party"
9. "The Wedding"
10. "The Wedding Party"
11. "Getting There"
12. "Our Vows"
13. "The Reception"
14. "Guest Book"
15. "Gift Registry"
16. "While You're Here"
17. "I Love Him Because"
18. "I Love Her Because"
19. "The Big Day"
20. "Photo Album"
21. "The Honeymoon"
22. "Thank You!"

If there is a topic missing that you think should be there, email us and let us know.

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How much does the Wedding Site Maker cost?

We offer 4 packages:

Silver: $34.95 for 6 months

Gold: $49.95 for 12 months

Platinum: $69.95 for 18 months

Diamond: $99.95 for 12 months + plus your own personal domain name

You can learn more details about our pricing by clicking the "Packages" button on the left side nav of any page.

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Can we leave weddingsitemaker.com before we finish our site?

 

Yes. You will be given 30 days to build your site. After you create your username and password you can login to our site as often as you need to work on your pages. Before the end of the 30 days, if you choose, you can pay a package fee and activate your site. If you decide not to pay for and activate your site within 30 days the information you entered while builing your site will be removed from our database. You pay only if and when you are completely satisfied with the pages you make. You can preview your site as you go along an unlimited number of times. We currently offer 4 packages. The activation period for each package begins when you activate your site, not when you first start working on your site.

If you decide to pay for and activate your site, you can change the information on your site and add and subtract pages as many times and any time you wish.

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Our 30 days is almost up and we need more time to work

We will be glad to offer you an extension to the 30 days you have to work on your site before paying (see previous FAQ). Please email us at support@weddingsitemaker.com to be given more time.

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How do we pay?

We accept payment through PayPal - a fast, free and secure way to pay for and activate your site. You do not have to have a PayPal account in order to pay for your site, nor do you have to start a PayPal account in order to pay.

Please remember that the WeddingSiteMaker is a service of EarthSky Studios LLC. Once complete, the transaction will appear as PAYPAL *EARTHSKY on your bill.

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When will our site be active?

Once your online payment has been accepted your site will be instantly activated and ready for friends and family to visit. If you choose a Diamond package it may take up to three business days to activate your site from the time your unique domain name is obtained.

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How long will our site be active?

We offer 4 packages:

Silver: $34.95 for 6 months

Gold: $49.95 for 12 months

Platinum: $69.95 for 18 months

Diamond: $99.95 for 12 months + plus your own personal domain name

You can learn more details about our pricing by clicking the "Packages" button on the left side nav of any page. You can always extend your site's life by renewing your membership.

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Will there be any advertising on our site?

There will be no advertising on your web site.

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Can we use our own domain name (www.yourname.com)?

Yes, you can have your own domain name if you purchase a Diamond package. You can learn more details about our pricing by clicking the "Packages" button on the left side nav of any page.

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How will people find our site?

If you have a Silver, Gold or Platinum package there are three basic ways a person can find your site.

1. You can tell give people the URL to your site. A typical Wedding Site Maker URL is:

www.weddingsitemaker.com/sites/bride's last name_and_groom's last name.

2. We provide an easy to use email announcement service free with every site created. Using this service you can send a customized wedding announcement to your friends and family that includes a link to your site.

3. People can also find your site by using the search area of www.weddingsitemaker.com.

You will be given the option to password protect your site.

If you have a Diamond package then people can find your site by typing in your unique URL (web address like: www.yoursite.com)

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Returns and Guarantees

100% satisfaction guaranteed. First we encourage you to preview the site you make before you pay. If for any reason you are not completely satisfied with your site after paying, please contact us for a 30 day money back guarantee.

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How do we contact the Wedding SiteMaker?

You can contact us by email at info@weddingsitemaker.com.

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Questions About Security and Privacy

 

Will WeddingSiteMaker.com give out any information about us to third parties?

No. We do not sell, rent or in any way make your information available to other companies. Read more in our privacy policy.

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What does the Wedding Site Maker do with the information we enter?

The information you submit when creating your web site at the Wedding Site Maker is used only in the creation of your wedding pages and for account administration purposes.

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Can we password protect our site?

Yes. If you choose, you can password protect your site allowing only those to whom you give the password to see it.

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Troubleshooting

 

Passwords and Usernames

Click here if you've forgotten your login information.

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